Privacy Policy

Last updated: October 2, 2025

At The BNB Homes ("Company," "we," "our," or "us"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://thebnbhomes.com ("Site") or use our services.

By using our Site and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our Site, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, payment details, government ID (if required for booking).
  • Booking Information: Dates of stay, property details, preferences, and special requests.
  • Technical Information: IP address, browser type, device type, operating system, cookies, and browsing activity.
  • Communication Data: Emails, messages, or inquiries you send to us.

2. How We Use Your Information

We use the collected data to:

  • Process and confirm bookings.
  • Communicate with you regarding reservations, inquiries, or customer support.
  • Provide personalized recommendations and offers.
  • Improve our Site, services, and user experience.
  • Comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • With Service Providers: Payment gateways, IT support, marketing platforms, or other third parties who assist in our operations.
  • For Legal Reasons: When required by law, regulation, or legal process.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to:

  • Improve website functionality.
  • Analyze user behavior and traffic.
  • Personalize content and advertisements.

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill bookings and provide services.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your data (subject to legal or contractual obligations).
  • Opt-out of marketing communications.

To exercise these rights, please contact us at the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

thebnbhomes@gmail.com

9930070440

22 Rajan, Off Carter Road, Bandra West, Mumbai-400050.